Privacy Policy

DigiDream (“DigiDream,” “we,” “us,” or “our”) operates the website digidream.net and provides digital marketing services, including local search engine optimization, website design, and social media marketing, to businesses. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using this website or submitting your information to us, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly

When you fill out a form on this website, request a free ranking check or audit, book a consultation, or contact us through Facebook or Instagram lead forms, we may collect:

  • Your full name
  • Email address
  • Phone number
  • Business name
  • Type of business and the services you offer
  • The city or area your business serves
  • Your business website address, if you choose to share it
  • Any other information you include in your messages to us

Information collected automatically

When you visit this website, certain information is collected automatically through cookies and similar technologies, including:

  • IP address and approximate location (such as city and country)
  • Browser type, device type, and operating system
  • Pages visited, time spent on pages, and links clicked
  • The website or advertisement that referred you to us

This information is collected through our website analytics tools (including WordPress.com Stats by Automattic) and advertising tools described below.

Information from advertising platforms

If you submit your details through a lead form on Facebook or Instagram (Meta platforms), Meta provides us with the information you agreed to share in that form, which may include details pre-filled from your Meta profile such as your name, email address, phone number, city, and company name.

2. How We Use Your Information

We use the information we collect to:

  • Provide the services or information you requested, such as preparing a free ranking check or audit of your business’s online presence
  • Contact you by email, phone call, SMS, or WhatsApp regarding your request and our services
  • Prepare proposals and deliver marketing services to your business
  • Improve our website, advertising, and services
  • Measure the performance of our advertising campaigns
  • Comply with legal obligations and enforce our terms

We do not sell your personal information to third parties.

3. Advertising and Tracking Technologies

We use the Meta Pixel (Facebook Pixel) on this website. The Meta Pixel allows us to measure the effectiveness of our advertising on Facebook and Instagram, understand the actions visitors take on our website (such as viewing a page or submitting a form), and show you relevant advertisements on Meta platforms. Information collected through the Meta Pixel is processed by Meta Platforms, Inc. in accordance with Meta’s own data policy, available at facebook.com/privacy/policy.

We may also use similar measurement and advertising tools provided by other platforms, such as Google, to measure campaign performance and reach people who have shown interest in our services.

You can control personalized advertising through your device and platform settings, including your Facebook ad preferences at facebook.com/adpreferences.

4. Cookies

Cookies are small text files stored on your device. This website uses cookies and similar technologies for the following purposes:

  • Essential cookies — required for the website to function properly
  • Analytics cookies — help us understand how visitors use the website
  • Advertising cookies — used by tools such as the Meta Pixel to measure advertising and show relevant ads

You can manage or delete cookies through your browser settings. Disabling cookies may affect how parts of this website work. You can also opt out of interest-based advertising from participating companies at aboutads.info/choices or youradchoices.com.

Do Not Track. Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for responding to these signals, this website does not currently respond to Do Not Track signals. You can still control tracking through the cookie, browser, and advertising settings described above.

5. Communications and Text Messages

If you provide your phone number through a form on this website or a lead form on Facebook or Instagram, you expressly consent to be contacted by DigiDream by phone call, SMS, or WhatsApp about your inquiry and our services, including through automated means. Consent is not a condition of any purchase. Message frequency varies and standard message and data rates may apply depending on your carrier and plan.

You can opt out of marketing communications at any time:

  • Reply STOP to any SMS or WhatsApp message from us
  • Use the unsubscribe link included in our marketing emails
  • Contact us through this website and ask to be removed

We will honor opt-out requests promptly. We may still send you non-marketing messages directly related to a service you have requested or purchased.

6. How We Share Information

We share personal information only in the following circumstances:

  • Service providers — with vendors that help us operate our business, such as website hosting, analytics, appointment scheduling, video hosting, email delivery, and messaging providers. These providers process information on our behalf and are not permitted to use it for their own purposes.
  • Advertising platforms — with platforms such as Meta and Google, as described above, to measure and improve our advertising. Information you submit through Meta lead forms is used only in accordance with this Privacy Policy, applicable law, and Meta’s Lead Ads Terms; we do not sell lead data.
  • Legal requirements — if required by law, regulation, legal process, or governmental request, or to protect our rights, safety, or property.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, in which case this policy will continue to apply to your information.

7. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including maintaining business records, providing services, and complying with legal obligations. Lead and inquiry information is retained while it remains relevant to a potential or ongoing business relationship. You may request deletion of your information at any time as described below.

8. International Data Transfers

DigiDream serves clients internationally, and our team may access and process information from outside your country of residence, including from Pakistan and through service providers located in the United States and other countries. Wherever your information is processed, we take reasonable steps to protect it in accordance with this policy.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • The right to access the personal information we hold about you
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to object to or restrict certain processing
  • The right to opt out of marketing communications at any time

To exercise any of these rights, contact us through the contact form on this website. We will respond to verified requests within a reasonable timeframe and as required by applicable law. We will not discriminate against you for exercising any of these rights.

US state privacy rights. If you are a resident of California or another US state with a comprehensive privacy law, you may have additional rights, including the right to know the categories of personal information we collect (described in Section 1), the categories of third parties we share it with (described in Section 6), and the right to request access, correction, or deletion. We do not sell personal information as defined by these laws. You may submit requests through the contact form on this website, and an authorized agent may submit a request on your behalf where permitted by law.

11. Third-Party Websites and Services

This website may contain links to third-party websites, embedded videos, and scheduling or booking tools operated by third parties. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.

12. Children’s Privacy

Our website and services are intended for businesses and business owners. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Significant changes will be communicated through this website. Your continued use of the website after changes take effect constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us through the contact form at digidream.net. We aim to respond to all privacy inquiries promptly.